About UsWhy Order from Flashbay?

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Order Turnaround Speed We can brand and deliver your promotional products from just 5 days. 2-6 weeks, maybe quicker for a narrow selection. Company uses 3rd party manufacturer so order fulfilment is out of their control.
Who actually manufactures your products? Flashbay's wholly owned facility, designed and dedicated to producing your branded products. Company acts as a middleman - your order is palmed off to a 3rd party overseas factory.
Memory Chip Used for USB Drives Grade A quality memory from the likes of Samsung, Hynix, Intel and Micron. Same as that used by companies like Apple and Sony. Reject memory chips which didn't make the grade for brand name products. Unfortunately this bad practice is now the norm for 3rd party overseas factories.
USB Drive Performance Fast read and write speeds from Grade A memory and high quality controller chips. Painfully slow read and write speeds from sub-standard memory and no-name controller chip.
Quality Control 20-point ISO certificated quality control on every single USB Drive and other electronic models such as Power Banks. Multi-point quality control check on our non-electronic models such as Drinkware. Low quality standards, patchy quality control, if any.
Print quality Our dedicated branding department ensures excellent print quality using high quality inks and machines. Inaccurate colour matching, variability in logo positioning from product to product. Print scratches off quickly.
Returns Procedure We can collect free of charge from anywhere you are. If we get it wrong, we will work hard to put it right very quickly. Company cannot return your faulty order to their 3rd party Chinese factory. You may get stung.
Sample Policy Fast and free dummy samples of all our product range, in all standard colors. Very limited sample selection with little color choice. Beware, without seeing a sample, the color and appearance of your ordered products might not be how you expected.
Minimum Order From just 10 units. We don't push you to order more than you need and we encourage small trial orders. Usually 100-250 units minimum order.
Accreditations and certificates View our range of certificates here, including; RoHS, ISO 9001:2015, ISO 14001, FSC certified, IECQ, CE, ECM, FCC, REACH, PSE, VCCI, BPA, Food Grade. Company acts as middleman and cannot vouch for their 3rd party overseas factory. You might get certificates for entirely different products or certificates created by the supplier rather than a proper testing company.
Products Designed and developed to deliver maximum promotional impact. Most products designed by Flashbay and protected by design patents. Design often a copyright infringement of brand name products and actually illegal in Europe and USA. Competitor buys from a 3rd party overseas factory and is ignorant of the fact.
Warranty 10 Years for USB Drives, 2 years for most other products. Variable – sometimes none at all because consumer protectio doesn’t apply to B2B sales.
Custom Pantone® Matched Product Casing Usually requires 1 extra day on top of your agreed lead time. Minimum order is 250 units for all products, except Face Masks (100 units) and Drinkware (250 units). Either impossible or unrealistically high minimum order quantity with super slow turnaround.
Behind the company 2 million promotional product units branded and delivered each month all over the world, spanning 16 different languages. We also have 7 global office locations. 18+ years of experience. 1,000’s of 5 Star reviews each month. Corporate gift salesperson putting the reputation of your company at risk by delivering inferior products with your logo on them.
* Flashbay's lead time guarantee is 5 working days from formal order confirmation to delivery. This lead time commences on written confirmation of all order details (virtual pdf proof, delivery address) and either receipt of payment or proof of payment (unless your have a credit account with us). If you require data preloaded onto your USB drives, data must be received in full before the lead time period commences.