Olivia was super helpful
Olivia was super helpful. She was responsive and answered any questions I had. The product we ordered was perfect. We are ... Read more
Customer Reviews of Sip2
Tom has been fantastic at every step of…
Tom has been fantastic at every step of the way, from his lightening speed communication, the ability to be sent product samples ahead of committing to orders, and even down to the point of the order arriving Tom was on hand checking in to make sure we were happy with the items received! I can't recommend Tom & Flashbay enough!!
Very prompt and super kind and friendly service
Very prompt and super kind and friendly response from Krystal. She was absolutely lovely to deal with, both over the phone and via email. She helped with problem solving and worked so hard to make this a fantastic outcome for what I was trying to do. I am really thrilled with the quality, the careful packing and the speed of delivery. The Rondo mug is the perfect size and works incredibly well. They look stunning and I'm very pleased because I paid for these myself. I want to particularly acknowledge Krystal and her work, because I don't think I would have had the confidence to order such a large amount without her care and guidance. Thank you so much. I have recommended your company now to several colleagues and you have me as a repeat customer because now everyone wants these!
Exceptional
I ordered 50 units of the 300 mL Silver espresso vacuum cup with a personalised logo. I was delighted with the final product. It feels fantastic in my hand and looks and feels premium. It even fits into my car’s cup holders, unlike many other cups.
Regarding delivery, I had expected it by the 10th business day after payment but it arrived on the 7th. That was great news!
The customer service was exceptional. Both Jayden and Maggie were incredibly helpful and prompt in their responses.
I’m not sure yet how it will hold up after years of use but I’ll definitely come back for a review in the future.
Absolutely fantastic customer service…
Absolutely fantastic customer service from start to finish! The entire experience was excellent, and the product itself is outstanding. Everything was handled professionally and smoothly. I couldn’t be happier with the service. Thank you so much, Rita, for the amazing support and great work!
Highly recommend
Highly recommend, Adam and the team were super helpful, products look great, even better than expected, and service was incredibly quick!
The team at Flashbay were amazing to…
The team at Flashbay were amazing to deal with. Prompt communication and delivery of a fantastic produce. Our Coffee mugs and travel cups are perfect. Follow up after delivery was also very much appreciated.
Leslie Marcum was incredibly helpful…
Leslie Marcum was incredibly helpful through this process.
10/10 Experience with Flashbay
10/10 Experience with Flashbay. Bella was our account manager and helped us so much along the way, through any design tweaks and many product options. Really quick turnaround time and the products look absolutely amazing! Would recommend to anybody due to the amazing customer service provided by Bella and really competitive prices.
